Contact Sebora

Support and account questions

Email hello@sebora.ai. This covers anything about a running account: a connection that will not authenticate, an article that did not arrive in your CMS, plan changes, invoices, and cancellations.

Including your account email address and the site URL in the first message usually saves a round trip. If the issue is CMS-specific, the platform pages for WordPress, Webflow, and Shopify describe what each connection needs, and a surprising number of delivery problems resolve there.

Billing and refunds

Subscriptions are managed through Stripe and can be cancelled at any time from your account. Cancellation stops the next renewal; access continues until the end of the paid period.

For a refund or a billing correction, email hello@sebora.ai from the address on the account, including the charge date and the site the subscription covers. Requests are reviewed individually; the conditions are set out in the refund policy. If you have not subscribed yet, site qualification and the business brief are free and need no payment method, which is the cheapest way to find out whether Sebora fits.

Security and privacy

If you have found a security issue, email hello@sebora.ai with "Security" in the subject line and we will pick it up ahead of the general queue. Please give us a reasonable window to respond before disclosing publicly.

For data access, correction, or deletion requests, use the same address — what we store and how long we keep it is described in the privacy policy.

Agencies and partnerships

If you run SEO or web work for clients and want to use Sebora across multiple sites, the partners page covers how that works. Email us if your situation does not fit the standard arrangement — most do not, and we would rather hear the specifics.

Press and everything else

Press enquiries, integration proposals, and general questions all go to hello@sebora.ai. Brand assets are available on request.

If you are still deciding whether Sebora fits, you may get a faster answer from the product pages than from us: how the agent works, the case for founders, or the comparison against other AI SEO agents. What we are and are not building is on the about page.

What we do not offer

There is no phone line and no live chat. Sebora is deliberately email-first: it keeps a written record of every request, works across time zones, and means support does not depend on catching someone online. If you need a scheduled call to evaluate the product for a team, email us and we will arrange one.